Privacy Policy

This policy explains how Mercator Trade Finance Limited (“Mercator”, “we”, “us”) handles personal data collected through this website and in related correspondence. It is intended to meet the requirements of the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) and, where applicable, the EU and UK General Data Protection Regulation.

1. Who is responsible

Company

Mercator Trade Finance Limited

Business Registration No.

72242080

Registered office

Unit G15, Tin Hau Apple Solo,
14 Kings Road, Tin Hau,
Hong Kong

Director

Athena Christodoulou

Email

info@mercatortradefinance.com

2. What data we collect

• Enquiries. When you use the contact form or write to us, we receive your name, email address, the subject and content of your message, and any information you choose to include.
• Business relationships. If we enter into a business relationship, we process contact and transaction details needed to prepare and perform the agreement.
• Technical data. Our hosting provider records technical information such as IP address, browser type and time of access in server logs, for security and to keep the website running.

3. Why we use it

We use personal data to respond to enquiries, to prepare and perform contracts, to meet legal and regulatory obligations, and to protect the website against misuse. For visitors in the EU or UK, the legal bases are steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations, and our legitimate interest in running and securing our business.

We do not sell personal data and do not send marketing messages without your consent.

4. Who receives it

Personal data is shared only with service providers that help us operate — website hosting and email services — and, where necessary for a specific transaction, with counterparties, professional advisers, or authorities where required by law. Our providers may process data in Hong Kong, the European Union and other countries; where data is transferred internationally, we take reasonable steps to ensure it remains protected.

5. How long we keep it

Enquiries that do not lead to a business relationship are kept for no longer than three years after the last contact. Records relating to contracts are kept for as long as required by applicable accounting and legal rules.

6. Cookies

This website does not use analytics or advertising cookies. Only technically necessary cookies may be set, for example to protect the contact form against spam.

7. Your rights

You may request access to and correction of your personal data. If the GDPR applies to you, you may also request erasure or restriction of processing, object to processing, request data portability, and lodge a complaint with your local data protection authority. To exercise these rights, please contact us at the email address above.

8. Changes

We may update this policy from time to time. The current version is always available on this page.